[May 2026] In Edinburgh, Scotland, we stayed at the Heeton Concept Apart Hotel, located fairly close to the centre of the new town.
We chose it based on location and price, but I realized it had the same name as the hotel we stayed at in London two years ago, so it must be a chain hotel.
There were staff members present, but no reception counter; check-in had to be done by ourselves via a screen.
I thought it was unnecessarily stylish.
Usually, the room number is written on the key card holder, but here there wasn’t one, so we had to remember the room number ourselves.
It’s a minor detail, but I thought it was inconvenient.
In London, the room was extremely small and strangely designed, but this time, for some reason, we were assigned a wheelchair-accessible room, which was spacious.
It even had a kitchenette.
The view from the small window of the room was already very Edinburgh-like, which made me happy.
The sight of the chimneys lining the sturdy building and the appearance of the fence give it a nice character.
However, the only towels provided in the room were three bath towels.
There was no bath mat, so we used one of the towels as a mat.
The lack of smaller towels was the same as the hotel we stayed at in Paris recently.
And this hotel doesn’t offer housekeeping.
The next day, when we returned from going out and the room was still the same, my husband went downstairs to complain and found out.
I wonder if it was written somewhere when we booked?
At this point, the difference between Airbnb and a hotel is almost non-existent.
Incidentally, at the hotel in London, they offered a complimentary drink if you declined housekeeping.
We usually prefer a light breakfast, so we always book a room-only plan at hotels.
However, the morning after we arrived, we had an early departure, and the cafes weren’t open yet, so we just had a cappuccino at the hotel.
This kind of thing happens often.
There were croissants lined up on the counter, so we asked, “Can we buy these croissants?”
We were told, “These are for the breakfast set.”
Well, it’s a fairly common occurrence, so we didn’t think much of it and continued drinking our cappuccino.
Then, an attendant came over with two cinnamon croissants wrapped in paper and said, “Here you go.”
I asked, “How much?” and he replied, “No, no, it’s free. It looked like you wanted them.”
Oh, what a nice person!
This person (an Indian looking employee) was running the breakfast service alone, so I suppose he provided the service on his own initiative.
We were very grateful.
A cappuccino cost £3.50 (a little over €4), though.
